HomeData Requests

Data Requests

At Mellow Zeus, we respect your privacy and are committed to upholding the highest standards of data protection. We are fully compliant with relevant privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable. This page outlines how you can request access to, update, or delete your personal data that we collect, store, or process.

Types of Data Requests

Under applicable privacy laws, you have the following rights regarding your personal data:

  1. Right to Access: You can request to know what personal information we hold about you, why we are processing it, and who it has been shared with.
  2. Right to Rectification: If any of the information we have about you is inaccurate or incomplete, you can request correction or updates.
  3. Right to Deletion (Right to Be Forgotten): You can request that we delete your personal information, subject to certain exceptions under applicable law.
  4. Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  5. Right to Object: You may object to our processing of your personal information, including the use of data for marketing purposes.
  6. Right to Restriction of Processing: In some circumstances, you may request that we restrict the processing of your data.

How to Submit a Data Request

You can submit a data request using any of the following methods:

  1. Online Request Form:
  • Visit our Data Request Form to submit your request online. Please provide accurate information to help us process your request quickly.
  1. Email:
  • Send an email to privacy@mellowzeus.com with the subject line “Data Request” along with details of the request (e.g., access, deletion, update). Include your full name, contact details, and any specific information related to your request.
  1. Postal Mail:
  • You can write to us at: 210 Hartman Ave, Maupin, Oregon, United States – 97037

Data Protection Team, Mellow Zeus, 210 Hartman Ave, Maupin, Oregon, United States – 97037

Include all necessary details in your letter for a quicker response.

Verification Process

To ensure the security and privacy of your personal information, we may need to verify your identity before processing your request. We may ask for additional information to verify your identity, such as a government-issued ID or details of your previous interactions with us. This helps prevent unauthorized access to your data.

Timeframe for Responding to Data Requests

We aim to respond to data requests within 30 days of receiving a valid request, in accordance with GDPR guidelines. For CCPA requests, we strive to respond within 45 days, which may be extended once by an additional 45 days if necessary. If we require an extension, we will inform you within the initial timeframe.

Limitations and Exceptions

Certain legal exceptions may apply to your data rights. For instance, we may not be able to delete information that is required for compliance with legal obligations, security measures, or for the completion of transactions you initiated.

Authorized Agents

If you wish to authorize another individual or entity to act on your behalf in making a data request, we may require written permission from you confirming the authorization. The authorized agent will also be required to verify their own identity with us.

Data Protection Contact

If you have any questions or concerns regarding your data rights, or if you experience issues with the data request process, please contact our Data Protection Officer (DPO):

  • Email: help@mellowzeus.com
  • Phone: 02692 234 955
  • Web Form: https://mellowzeus.com
  • Mailing Address: 210 Hartman Ave, Maupin, Oregon, United States – 97037

We are committed to ensuring that your data rights are respected and that your personal information is handled securely and transparently.

Changes to This Data Requests Page

We may update this page periodically to reflect changes in our data handling practices or compliance requirements. Any changes will be posted here, and we encourage you to review this page regularly to stay informed about how we protect your data rights.