Unsubscribe from Communications
At Mellow Zeus, we respect your privacy and your choice to manage your communication preferences. If you wish to stop receiving communications from us, you can easily unsubscribe by following the instructions below.
How to Unsubscribe from Our Emails
If you no longer wish to receive promotional or informational emails from us, you can opt-out in the following ways:
- Unsubscribe Link in Emails:
- All our emails contain an ‘Unsubscribe’ link at the bottom. Simply click on this link, and you will be redirected to a confirmation page where you can complete your unsubscription.
- Unsubscribe via Email:
- If you are unable to locate the unsubscribe link, you can email us directly at support@mellowzeus.com with the subject line “Unsubscribe.” We will process your request within 48 hours.
- Update Preferences:
- You can also manage your email preferences by accessing your account settings. Here, you can choose which types of emails you would like to receive or opt-out of all communications.
Important Information
- Confirmation: After you have unsubscribed, you will receive a confirmation email acknowledging that your request has been processed.
- Processing Time: Please allow up to 10 business days for the unsubscribe request to be fully processed in our systems. During this time, you may still receive emails that were already in process.
- Transactional Emails: Please note that even if you choose to unsubscribe from promotional communications, you may still receive transactional or service-related emails, such as order confirmations, account updates, or other critical information.
Data Privacy and Security
- We prioritize your data privacy and security. Any information collected during the unsubscription process will be handled according to our Privacy Policy and will only be used to manage your preferences.
- Your email address will be removed from our promotional mailing list but may still be retained for the purposes of record-keeping, analytics, or to fulfill legal obligations.
Contact Us
If you encounter any issues with the unsubscription process, please feel free to contact us at:
- Email: support@mellowzeus.com
- Phone: 02692 234 955
We appreciate your interest in our services and hope to continue providing value to you in the future.
Thank you for being part of the Mellow Zeus community!